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Effective Date: 2nd september, 2024

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Welcome to Felepost!

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Website. By accessing or using the Website, you agree to the terms of this Privacy Policy.

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Information We Collect

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• Personal Information

When you create an account or interact with the Website, we may collect personal information, including but not limited to:​​

• Email address

• Educational institution

• Profile picture (optional)

• Account credentials (username and password)

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• Non-Personal Information​

We may also collect non-personal information that cannot be used to identify you, such as:

• Browser type

• Device type

• IP address

• Pages viewed

• Referring URLs

• Time and date of visits

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• User Content

When you share notes or other study materials on the Website, the content you provide may be collected and stored by us. This content may include text, images, or other media.

 

How We Use Your Information 

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• To Provide and Improve the Website

We use the information we collect to:

• Create and manage your account

• Provide access to the Website's features

• Improve and personalize your experience on the Website

• Respond to your inquiries and provide customer support

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• Communication

We may use your email address to send you important updates, notifications, and promotional materials related to the Website. You can opt out of promotional communications at any time by following the unsubscribe instructions in the emails.

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• Analytics and Research

We may use non-personal information to analyze trends, track user engagement, and gather demographic information for research and development purposes. This helps us to improve the Website and develop new features.

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How We Share Your Information

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• With Other Users

When you share notes or other content on the Website, it may be visible to other users. Your username and any profile information you provide may also be visible to others.

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• With Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating the Website, such as hosting services, analytics providers, and payment processors. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes of providing services to us.

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• Legal Requirements

We may disclose your information if required by law, or in good faith belief that such action is necessary to:

• Comply with legal obligations

• Protect and defend our rights or property

• Prevent fraud or abuse of the Website

• Protect the personal safety of users or the public

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. User-generated content may be retained indefinitely to maintain the integrity of the Website's offerings.

Your Rights and Choices

• Access and Update

You may access, update, or correct your personal information by logging into your account and making the necessary changes. If you need assistance, please contact us at Contact.

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• Delete Account

You may request to delete your account by contacting us at Contact. Please note that certain information may be retained for legal or operational purposes.

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• Opt-Out

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails or by contacting us directly. However, we may still send you non-promotional communications, such as account-related notifications.

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Cookies and Tracking Technologies

The Website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, understand how you use the Website, and improve our services. You can manage your cookie preferences through your browser settings.

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Children's Privacy

Felepost is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on the Website. Your continued use of the Website after the changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Contact.